Shipping & Delivery Policy

Delivery Areas

We currently deliver to:

• Lusaka
• Copperbelt Province
• Central Province
• Southern Province
• Eastern Province
• Other locations upon arrangement

Delivery Time

Estimated delivery times:

• Lusaka: 1–3 Business Days
• Outside Lusaka: 2–7 Business Days

Delivery times may vary depending on stock availability and transport conditions.

Delivery Charges

Delivery fees are calculated based on:

• Product size
• Product weight
• Delivery distance
• Special handling requirements

Customers will be informed of delivery charges before order confirmation.

Order Tracking

Customers may contact our support team to receive updates regarding their orders.

Failed Deliveries

If a customer is unavailable at the delivery location, additional delivery charges may apply for a second delivery attempt.

Delays

BMK Suppliers is not responsible for delays caused by:

• Weather conditions
• Road closures
• Public emergencies
• Circumstances beyond our control